Valley Northern are a specialist and trusted supplier of high quality, safe medical supplies and pharmacy packaging to the NHS Supply Chain, hospital pharmacies, chemist groups and chains, wholesale and repack centres, community pharmacies, GP practices and vets across the UK. Read more
Exceeding the B2B average of 33, our outstanding NPS feedback score reflects our commitment to excellence by providing outstanding service to our customers.
Super helpful
Katie is always very polite, helpful and bubbly.
VERY MUCH IMPRESSED WITH SERVICE AND QUICK RESPONSE TO MY QUERY.
Dale resolved our delivery issue promptly and followed up to ensure the courier had delivered to the correct area. Happy with the outcome.
Thank you Kate, still not arrived yet, but I will keep looking
I always find the team at Valley Northern so helpful, and very polite - its lovely to deal with your team
It's good to hear from suppliers. Checking in with us that everything is ok.
Ann-Marie resolved our issue in a timely manner and we received our replacement order the following day with no issues. Communication regarding our order was kept all the way until our order was delivered and a POD was provided without us having to ask for it. Great customer service!
Hi Lauren, you are doing excellent job to flow up query. impressed on the work approach you have, well done!
Happy to be contacted and will keep in touch - should anything change I will let you know. Thank you for your call this morning too. Regards Sally
wonderful service , timely, polite and very helpful. Many thanks
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