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Welcome to Valley Northern

Valley Northern are a specialist and trusted supplier of high quality, safe medical supplies and pharmacy packaging to the NHS Supply Chain, hospital pharmacies, chemist groups and chains, wholesale and repack centres, community pharmacies, GP practices and vets across the UK. Read more

Why Choose Us?

Realtime Net Promoter Score Year to Date
94 Powered By Customer Thermometer
Realtime Net Promoter Score All Time
88 Powered By Customer Thermometer
Customer Happiness Percentage
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Exceeding the B2B average of 33, our outstanding NPS feedback score reflects our commitment to excellence by providing outstanding service to our customers.

Recent Customer Comments
  • 17 Oct 24

    So pleasant on the telephone.

  • 16 Oct 24

    I was really happy with the speed at which you managed to correct our order and deal with our issue.

  • 14 Oct 24

    Katie is very friendly, kind individual. she has always been very helpful and patient with us, when we cannot answer the phone or have a conversation and always made sure, she follows up with all that was discussed.

  • 14 Oct 24

    First order placed with Valleynorthen, very quick delivery and all items in stock

  • 11 Oct 24

    Followed up when they said they would and very polite

  • 9 Oct 24

    Excellent Service

  • 9 Oct 24

    Mark was extremely helpful and has managed to sort the issues I am having in my NHS Trust Many thansk

  • 8 Oct 24

    Lucy remembered about the order better than me and was very responsive with updates, banging service

  • 8 Oct 24

    excellent service

  • 8 Oct 24

    Katie is dedicated to providing excellent customer service, for which is much appreciated.

  • 7 Oct 24

    Ann-Marie is excellent, she deserves a pay rise! From start to finish she made sure I had received my order, keeping me informed of everything, Despite all the issues we had it was still received in a quick timely manner and she is just AMAZING...

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