Case Study: Enhancing Efficiency and Accuracy in Pharmacy Operations with Valley Northern's DL7236(30) Labels for PMR System

Posted in: Case Studies 14th October 2025

Background

A leading network of pharmacies recently upgraded their operations by rolling out a new PMR system (Patient Medication Record system). This new PMR system was designed to streamline patient management, improve inventory control, and ensure compliance with regulatory standards. However, the implementation highlighted the need for high-quality, compatible labels that fit perfectly with their PMR printers and provided ample space for QR codes, text, and patient information.

The Challenge

As the pharmacy group began implementing their new PMR system, they encountered several challenges related to labelling:

• Compatibility: The labels needed to fit perfectly with the new PMR system printers to avoid misalignment and ensure smooth printing.
• Space for Information: The labels required sufficient space to accommodate QR codes, detailed text, and essential patient information without compromising legibility.
• Durability: The labels had to be durable and resistant to smudging, moisture, and temperature variations to maintain readability throughout the medication’s lifecycle.
• Cost-Effectiveness: The solution needed to be affordable without compromising on quality to ensure long-term sustainability across all pharmacy locations.

The Solution

The pharmacy group turned to Valley Northern, a trusted provider of pharmacy supplies, for a solution tailored to their new PMR system. Valley Northern recommended their DL7236(30) thermal labels, specifically designed to meet the needs of modern PMR systems.

Key Features of DL7236(30) Labels for PMR System

• Perfect Fit: The DL7236(30) labels were perfectly compatible with the PMR system printers used by the pharmacy group, ensuring seamless integration and eliminating issues related to misalignment.
• Ample Space: These labels provided ample space for QR codes, detailed text, and patient information, ensuring all necessary details were included without compromising clarity.
• Durability: Made from high-quality materials, the DL7236(30) labels are resistant to smudging, moisture, and temperature changes, ensuring labels remain legible and intact throughout the medication’s lifecycle.
• Cost-Effective: Valley Northern offered the DL7236(30) labels at a competitive price, making them an affordable solution for the pharmacy group’s PMR system labelling needs.

Implementation

The implementation process was straightforward and efficient:

• Compatibility Check: Valley Northern worked closely with the pharmacy group to ensure the DL7236(30) labels were compatible with their PMR system printers.
• Configuration: The pharmacy group configured their new PMR system to accommodate the DL7236(30) labels, adjusting settings to ensure proper alignment and accurate printing.
• Staff Training: Comprehensive training sessions were conducted for pharmacy staff to ensure they were proficient in loading the labels, printing from the PMR system, and applying the labels correctly.
• Phased Rollout: Valley Northern worked with the pharmacy group to help phase the roll out of the new system.  Deliveries were scheduled to arrive at the relevant pharmacies ahead of their manager coming in to the pharmacy to explain the new PMR system.  By doing the staged rollout, this enabled the manager time to visit the branches and explain the changes in a controlled manner.

Results

The introduction of Valley Northern’s DL7236(30) labels into the PMR system resulted in several positive outcomes for the pharmacy group:

• Improved Efficiency: The seamless integration of the DL7236(30) labels with the new PMR system streamlined the labelling process, reducing the time and effort required to print and apply labels.
• Enhanced Accuracy: The clear and legible labels reduced the risk of medication errors, contributing to improved patient safety and satisfaction.
• Cost Savings: The durability and reliability of the DL7236(30) labels minimized the need for replacements, leading to cost savings for the pharmacy group.
• Positive Feedback: Both pharmacy staff and patients provided positive feedback on the new system and the service of Valley Northern, reinforcing the pharmacy group’s commitment to excellence in patient care.

Conclusion

The successful rollout of the new PMR system was significantly enhanced by the adoption of Valley Northern’s DL7236(30) thermal labels. These labels provided the perfect fit for the PMR system printers, ample space for essential information, and unmatched durability, all at a competitive price. The collaboration between the pharmacy group and Valley Northern not only streamlined pharmacy operations but also ensured the highest standards of patient care and safety. This case study highlights the importance of choosing the right labelling solution to complement and maximize the benefits of advanced PMR systems.