Custom Tablet Tray Solution for Medication Dispensing
Posted in: Case Studies 12th August 2024
Let's start by understanding the situation that led to this problem…
An NHS hospital faced challenges in its medication dispensing process. The hospital’s pharmacy and nursing staff needed a more efficient and secure way to manage and dispense medications to patients. The existing trays were not meeting their standards regarding organization, security, and clarity of information.
Recognising the need for a customised solution, the hospital turned to Valley Northern, a leading supplier of healthcare products, known for their innovative and customer-focused approach.
The challenges for the hospital were as follows:
- Efficiency: The existing medication trays were not optimized for the hospital’s workflow, causing delays and potential medication errors.
- Security: There was a need for a more secure seal to prevent tampering and ensure patient safety.
- Clarity: The hospital required clear, printed card inserts to provide essential information at a glance, reducing the time spent cross-referencing medication details.
Steps that can be taken…
- Design a custom-printed card insert that displays all necessary medication information.
- Develop a safe and easy sealing mechanism for the PTTXL tablet trays to improve efficiency and patient safety
- Improve overall efficiency in the medication dispensing process by customizing the trays to fit the hospital’s specific workflow.
The action plan laid out the steps we needed to take…
Valley Northern’s team worked closely with the NHS hospital to understand their exact requirements. This involved several on-site visits and meetings with the hospital's pharmacy staff and nursing team. The main focus areas were:
- Information Clarity: Designing a card insert that would display patient names, medication types, dosages, and timings clearly and concisely.
- Clear Patient Data Labels: Needing enough space to have all of the patient data labels showing clearly on the front card
- Bespoke Printing: Ensuring that the branding and contact details of the Hospital are clearly displayed on the tablet trays.
Based on the hospital’s feedback, Valley Northern designed a proof for the custom-printed card insert and seal. Key features included:
- Bespoke Printed Card Insert: High-quality, durable card material with a layout tailored to the hospital’s requirements. The cards were NHS-branded, colour-coded, and included spaces for all necessary medication details, reducing the risk of errors.
- Colour-coded seal: A new sealing design that was easy for staff to use but provided clear dosage times, enhancing patient safety.
The bespoke trays are now being used within the hospital. Feedback from the pharmacy staff was positive, noting the smart design and excellent product quality.
The Outcome of this…
- Increased Brand Awareness: Bespoke branded tablet trays improve the branding of the Hospital and mean that the contact details for the hospital are readily available for the end users
- Enhanced Security: The new seals provided peace of mind to both staff and patients, ensuring the accurate dosage of medications.
- Improved Accuracy: The bespoke printed card inserts minimized medication errors by providing clear, easily accessible information for the patients with the labels being clearly visible
The collaboration between the NHS hospital and Valley Northern resulted in a highly effective, customized solution that addressed the hospital’s unique challenges in medication dispensing. The bespoke PTTXL trays with tailored printed card inserts and seals improved the hospital's branding and end-user experience for the use of the tablet trays.
This successful project highlights the importance of tailored solutions in healthcare settings and showcases Valley Northern’s commitment to meeting the specific needs of its clients through innovative design and collaboration.
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